Contacts

Should you have any questions, fill in the enquiry form.

Working hours: I–IV 8:00–17:00 V 8:00–15:45 Lunch break: I–V 12:00–12:45

	Totorių g. 4, LT-01121 Vilnius (correspondence)		+370 800 50 500 (toll-free information line)
	[email protected]		+370 5 251 2763 (for international callers)

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Closed on Saturday, Sunday, and public holidays

1 January (New Year’s Day)
16 February (Day of Restoration of the State of Lithuania)
11 March (Day of Restoration of Lithuania’s Independence)
18 April (Easter Monday, 2022)
1 May (Labour Day)
24 June (St John’s Day)
6 July (State Day of Lithuania (Coronation of King Mindaugas))
15 August (Assumption Day)
1 November (All Saints’ Day)
2 November (All Souls’ Day)
24 December (Christmas Eve)
25 December (Christmas Day)
26 December (Second Day of Christmas)

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Bank of Lithuania contacts

Cash offices

Vilnius cash office

Žirmūnų g. 151, LT-09128 Vilnius

Working hours: I 8:30–18:00 II–IV 8:30–15:30 V 8:30–14:30 No lunch break. On the eve of holidays, working hours are one hour shorter.

Kaunas cash office

Maironio g. 25, LT-44250 Kaunas

Working hours: I–III 8:30–15:30 IV 8:30–18:00 V 8:30–14:30 No lunch break. On the eve of holidays, working hours are one hour shorter.

Toll-free information line +370 800 50 500

Payment cards are accepted

At the Bank of Lithuania cash offices:

Purchase numismatic items
Exchange litas into euro
Exchange worn or damaged euro
Submit euro and litas for expert evaluation
Count litas coins with coin counting machines
Exchange euro banknotes and coins into circulation euro coins – no more than 5 rolls of one denomination per day per person;
Exchange euro banknotes and coins into commemorative euro coins with the Lithuanian national side – no more than 5 rolls of the same coins per day per person
Exchange euro banknotes into larger or smaller denominations
Exchange 500–1,000 euro coins per day per person – as many as can fit into a special 1 litre container or the amount of coins to be exchanged for one person per day will not be limited and transferred to the account indicated by the customer within 15 business days. Natural and legal persons wishing to exchange coins have to submit a written request, which can be filled out upon arrival at the cash office or in advance (the request form can be found here (37.8 KB download icon)).

If you wish to receive any of the above-mentioned services at a Bank of Lithuania cash office, please have a personal identification document with you (passport, ID card or driving licence issued in EU).

Gediminas Šimkus Chair of the Board of the Bank of Lithuania	+370 5 268 0001	Gedimino pr. 6, Vilnius
Asta Kuniyoshi Deputy Chair of the Board of the Bank of Lithuania	+370 5 268 0004	Gedimino pr. 6, Vilnius
Raimondas Kuodis Deputy Chair of the Board of the Bank of Lithuania	+370 5 268 0100	Totorių g. 4, Vilnius
Simonas Krėpšta Member of the Board of the Bank of Lithuania	+370 5 268 0241	Gedimino pr. 6, Vilnius

General information on statistics compiled by the Bank of Lithuania	+370 659 22 964, +370 659 33 282	[email protected]
Monetary and financial statistics (Bank of Lithuania statistical balance sheet, monetary statistics, loans and deposits)	+370 656 33 115	[email protected]
Interest rate statistics	+370 683 54082	[email protected]
External statistics (balance of payments, international investment position, external debt)	+370 659 22 965	[email protected]
Financial accounts statistics (financial assets and liabilities of Lithuania’s institutional sectors – non-financial corporations, financial corporations, the general government and households)	+370 659 53 040	[email protected]

For issues related to electronic money and payment institutions	[email protected]_IP_IME
For issues related to banks and specialised banks	[email protected]_sknaB
For issues related to insurance undertakings	[email protected]_ecnarusnI
For issues related to other financial market participants	[email protected]_seinapmoc_rehtO

Paulina Šliumpaitė	+370 668 77075	[email protected]
Alvydas Šukšta	+370 685 36 950	[email protected]

Contacts

Should you have any questions, fill in the enquiry form.

Closed on Saturday, Sunday, and public holidays

Bank of Lithuania contacts

Vilnius cash office

Kaunas cash office

Payment cards are accepted

At the Bank of Lithuania cash offices:

Contacts for international regulators

Contacts for financial market participants

For issues relating to bank and foreign bank activities

For issues relating to insurance undertaking and branch activities

For issues related to credit union activities

For issues relating to financial brokerage firm and management company activities

For issues relating to electronic money institution and payment institution activities

For issues relating to financial advisor company activities

For issues relating to consumer credit provider, credit provider and peer-to-peer lending platform operator activities

Requisite information