Contacts

Vilnius cash Office		Kaunas cash Office
Žirmūnų g. 151, LT-09128 Vilnius Toll-free information line: +370 800 50 500		Maironio g. 25, LT-44250 Kaunas Toll-free information line: +370 800 50 500
Working hours:  Mon 8:30–18:00, Tue-Thurs 8:30–15:30, Fri 8:30–14:30		Working hours: Mon-Wed 8:30–15:30, Thurs 8:30–18:00, Fri 8:30–14:30
On the eve of holidays, working hours are one hour shorter.		On the eve of holidays, working hours are one hour shorter.

• Sell numismatic items
• Exchange litas into euro
• Exchange worn and damaged euro coins and banknotes
• Provide expert examination of euro and litas
• Count litas coins with coin counting machines
• Exchange euro banknotes and coins into circulation euro coins – no more than 5 rolls of one denomination per day per person
• Exchange euro banknotes and coins into commemorative euro coins with the Lithuanian national side – no more than 5 rolls of the same coins per day per person
• Exchange euro banknotes into larger or smaller denominations
• Exchange 500–1,000 euro coins per day per person – as many as can fit into a special 1 litre container or the amount of coins to be exchanged for one person per day will not be limited and transferred to the account indicated by the customer within 15 business days. Natural and legal persons wishing to exchange coins have to submit a written request, which can be filled out upon arrival at the cash office or in advance (the request form can be found here (37.8 KB download icon))

If you wish to receive any of the above-mentioned services at a Bank of Lithuania cash office, please have a personal identification document with you (passport, ID card or driving licence issued in EU).
Payment cards are accepted 

+370 659 22 966, +370 699 79 409

[email protected]

Totorių g. 2/8, LT-01121 Vilnius

Find us on Youtube, Facebook, Instagram and TripAdvisor

Museum working hours:
From 1 April to 31 October
II–V  10:00–19:00   VI  11:00–18:00

From 1 November to 31 March
II–V  9:00–18:00     VI  10:00–17:00

Please register for guided tours and educational events ahead of time.
On Saturdays, guided tours for groups are not organised.
Admission to the Money Museum and guided tours are free of charge.

Exhibition on the history of the Bank of Lithuania and money in Kaunas:

+370 630 94 477

[email protected]

Maironio g. 25, LT-44250 Kaunas

Gediminas Šimkus Chair of the Board of the Bank of Lithuania		+370 5 268 0001		Gedimino pr. 6, Vilnius
Asta Kuniyoshi Deputy Chair of the Board of the Bank of Lithuania		+370 5 268 0004		Gedimino pr. 6, Vilnius
Raimondas Kuodis Deputy Chair of the Board of the Bank of Lithuania		+370 5 268 0100		Totorių g. 4, Vilnius
Simonas Krėpšta Member of the Board of the Bank of Lithuania		+370 5 268 0241		Gedimino pr. 6, Vilnius

+370 5 268 0070

[email protected]

+370 5 268 0029, +370 5 2680 804

Fax: +370 5 268 0038

[email protected]

Totorių g. 4, LT-01121 Vilnius

 

General information on statistics compiled by the Bank of Lithuania		+370 659 22 964, +370 659 33 282		[email protected]
Monetary and financial statistics (Bank of Lithuania statistical balance sheet, monetary statistics, loans and deposits)		+370 656 33 115		[email protected]
Interest rate statistics		+370 683 54082		[email protected]
External statistics (balance of payments, international investment position, external debt)		+370 659 22 965		[email protected]
Financial accounts statistics (financial assets and liabilities of Lithuania’s institutional sectors – non-financial corporations, financial corporations, the general government and households)		+370 659 53 040		[email protected]

+370 685 00 589

[email protected]

+370 836 89 706

[email protected]

[email protected]

+370 5 268 0954, +370 5 268 0966, +370 5 268 0515

[email protected]

Žalgirio g. 90, LT-09128 Vilnius

Notifications may be submitted in Lithuanian or English.

[[#ex]]

Contacts for international regulators

If you are an international regulator and have questions related to the supervisory activities of the Bank of Lithuania or the activities of the supervised financial market participants, contact the team at the Bank of Lithuania that works in the area that interests you.

For issues related to electronic money and payment institutions	[email protected]_IP_IME
For issues related to banks and specialised banks	[email protected]_sknaB
For issues related to insurance undertakings	[email protected]_ecnarusnI
For issues related to other financial market participants	[email protected]_seinapmoc_rehtO

[[#ex]]

Contacts for financial market participants

[email protected]

Žalgirio g. 90, LT-09128 Vilnius

 

Document submission hours:  
Žalgirio g. 90: I–IV 7:30–16:30, V 7:30–15:15
Totorių g. 4: I–IV 8:00–17:00, V 8:00–15:45
On the eve of holidays, working hours are one hour shorter.

[[#ex]]

For issues relating to bank and foreign bank activities

• Licensing

Licensing Division
Legal and Licensing Department
Licences

Paulina Šliumpaitė	+370 668 77075	[email protected]
Alvydas Šukšta	+370 685 36 950	[email protected]

Acquisition of shares

Paulina Šliumpaitė	+370 668 77075	[email protected]
Alvydas Šukšta	+370 685 36 950	[email protected]
Kęstutis Vaitiekus	+370 668 77105	[email protected]

Fit and proper

Alma Jakštienė	+370 659 74 053	[email protected]
Kęstutis Vaitiekus	+370 668 77105	[email protected]

Passporting

Ieva Mackevičiūtė	+370 658 13 920	[email protected]
Alma Jakštienė	+370 659 74 053	[email protected]

• Certification Authority (certificates)

Payment Systems Administration Division
Operations and Payments Department
Banking Service

Fax: +370 5 272 1101 Email: [email protected]

Saulius Skukauskas, Administrator +370 5 268 0812

Virginija Bružienė, Administrator +370 5 268 0823

• Minimum reserve

Eurosystem Operations Division
Operations and Payments Department
Banking Service

Edita Jurgaitienė

+370 5 268 0629

[email protected]

• Statistical reporting forms

Monetary and Financial Statistics Division
Statistics Department
Economics and Financial Stability Service

Jurgita Maslauskaitė

+370 5 268 0422

[email protected]

• Supervisory reports

Banking Supervision Division
Banking and Insurance Supervision Department

Eitaras Šiaulys	+370 668 77108	[email protected]
Jurgita Radvinauskienė	+370 659 74 116	[email protected]

• Software for submitting statistical reporting forms and supervisory reports

Information System Project Management Division
Information Technology Department
Organization Service

[email protected]

• File Exchange System (AFS)

Testing

Internal Services Automatization Division
Information Technology Department
Organization Service

Vladislav Dobžinski

+370 5 268 0771

[email protected]

• Data system maintenance

Banking Supervision Division
Banking and Insurance Supervision Department

Eitaras Šiaulys	+370 668 77108	[email protected]
Eglė Balčiūnienė	+370 668 77029	[email protected]

• Loan Risk Database (LRDB)

Statistics Department
Economics and Financial Stability Service

Fax: +370 5 268 0144 Email: [email protected]

Svetlana Balčiūnienė +370 5 268 0418

Loreta Jasaitienė +370 5 268 0424

 

---

For issues relating to insurance undertaking and branch activities

• Licensing, acquisition of shares, fit and proper, passporting

Licensing Division
Legal and Licensing Department

Ramunė Viršilienė

+370 668 77093

[email protected]

• Certification Authority (certificates)

Payment Systems Administration Division
Operations and Payments Department
Banking Service

Fax: +370 5 272 1101 Email: [email protected]

Ramutė Žiogelienė, Administrator +370 5 268 0826

• Supervisory reports

Data and Collection Division
Data and Statistics Department 

Marius Gurinas

+370 690 41409

[email protected]

• Software for submitting statistical reporting forms and supervisory reports

Information System Project Management Division
Information Technology Department
Organization Service

[email protected]

• File Exchange System (AFS)

IT issues

Internal Services Automatization Division
Information Technology Department
Organization Service

Vladislav Dobžinski

+370 5 268 0771

[email protected]

• For issues relating to insurance brokerage company activities and supervision

Credit and Insurance Services Division
Financial Services and Markets Supervision Department

Loreta Davidonienė

+370 667 37811

[email protected]

• For issues relating to insurance services regulation and supervision

Credit and Insurance Services Division
Financial Services and Markets Supervision Department

Darius Andriukaitis	+370 668 77048	dandriukaitis@lb.lt
Živilė Zabotkienė	+370 668 77057	zzabotkiene@lb.lt

• Data system maintenance

Insurance Supervision Division
Banking and Insurance Supervision Department

Aurelijus Tamulis	+370 668 77098	[email protected]
Aušra Tamošėtienė	+370 668 77109	[email protected]

---

For issues related to credit union activities

• Licensing, fit and proper

Licensing Division
Legal and Licensing Department

Ramunė Viršilienė

+370 668 77093

[email protected]

• Certification Authority (certificates)

Payment Systems Administration Division
Operations and Payments Department
Banking Service

Fax: +370 5 272 1101 Email: [email protected]

Saulius Skukauskas, Administrator +370 5 268 0812

Virginija Bružienė, Administrator +370 5 268 0823

• Minimum reserve

Eurosystem Operations Division
Operations and Payments Department
Banking Service

Edita Jurgaitienė

+370 5 268 0629

[email protected]

• Statistical reporting forms

Monetary and Financial Statistics Division
Statistics Department
Economics and Financial Stability Service

Jurgita Maslauskaitė

+370 5 268 0422

[email protected]

• Supervisory reports

Banking Supervision Division
Banking and Insurance Supervision Department

Edita Bagdonienė

+370 668 770230

[email protected]

• Software for submitting statistical reporting forms and supervisory reports

Information System Project Management Division
Information Technology Department
Organization Service

[email protected]

• Loan Risk Database (LRDB)

Statistics Department
Economics and Financial Stability Service

Fax: +370 5 268 0144 Email: [email protected]

Svetlana Balčiūnienė +370 5 268 0418

Loreta Jasaitienė +370 5 268 0424

---

For issues relating to financial brokerage firm and management company activities

• Licensing, acquisition of shares, fit and proper, passporting

Licensing Division
Banking and Insurance Supervision Department

Kęstutis Vaitiekus	+370 668 77105	[email protected]
Tomas Remeikis	+370 660 30 081	[email protected]

• Investment services supervision and regulation

Investment Services and Undertakings Supervision Division
Financial Services and Markets Supervision Department

Irena Valiušaitienė

+370 652 44315

[email protected]

• Investment services analysis

Investment Services and Undertakings Supervision Division
Financial Services and Markets Supervision Department

Tomas Petronis

+370 691 17745

tpetronis@lb.lt

• Supervisory policy

Law Enforcement and Legislation Division
Legal and Licensing Department

Romena Urbonaitė

+370 668 77039

[email protected]

• Certification Authority (certificates)

Payment Systems Administration Division
Operations and Payments Department
Banking Service

Fax: +370 5 272 1101 Email: [email protected]

Saulius Skukauskas, Administrator +370 5 268 0812

Virginija Bružienė, Administrator +370 5 268 082

• Statistical reporting forms

For management companies

Monetary and Financial Statistics Division
Statistics Department
Economics and Financial Stability Service

Dovilė Ruzgutė

+370 5 268 0427

[email protected]

For financial brokerage firms

External Statistics Division
Statistics Department
Economics and Financial Stability Service

Vida Navickienė	+370 5 268 0112	[email protected]
Rasa Abazorienė	+370 5 268 0412	rabazorienė@lb.lt

• Supervisory reports

Investment Services and Undertakings Supervision Division
Financial Services and Markets Supervision Department

Jolita Skeberdienė

+370 668 77226

[email protected]

• Software for submitting statistical reporting forms and supervisory reports

Information System Project Management Division
Information Technology Department
Organization Service

[email protected]

• File Exchange System (AFS)

Testing

Internal Services Automatization Division
Information Technology Department
Organization Service

Vladislav Dobžinski

+370 5 268 0771

[email protected]

---

For issues relating to electronic money institution and payment institution activities

• Licensing

Licensing Division
Legal and Licensing Department

Silvija Balčiūnienė	+370 685 75 719	[email protected]
Gabrielė Bieliūnaitė	+370 658 30 559	[email protected]
Marija Virbickienė	+370 649 35 859	[email protected]
Edvinas Linkus	+370 660 32 694	[email protected]

• Acquisition of shares

Kęstutis Vaitiekus	+370 668 77105	[email protected]
Tomas Remeikis	+370 660 30 081	[email protected]

• Fit and proper

Kęstutis Vaitiekus	+370 668 77105	[email protected]
Alma Jakštienė	+370 659 74 053	[email protected]
Marija Virbickienė	+370 649 35 859	[email protected]

• Passporting

Ieva Mackevičiūtė	+370 658 13 920	[email protected]
Augustė Rugytė	+370 672 18 119	[email protected]

• Technical questions on submission of supervisory reports to i-APS

Information System Project Management Division
Information Technology Department
Organization Service

[email protected]

• Acquisition of digital signature certificate

Payment Systems Administration Division
Operations and Payments Department
Banking Service

Ramutė Žiogelienė

+370 5 268 0826

[email protected]

• Equity, protection of client funds and risk management

Payment and electronic money institutions supervision division
Financial Services and Markets Supervision Department

Dovilė Meškauskė	+370 668 77 232	[email protected]
Denas Jonas Gadeikis	+370 658 23 802	[email protected]

• Supervisory reports and requirements on the implementation anti-money laundering and counter-terrorist financing measures

AML Division
Financial Services and Markets Supervision Department

Kristina Retkutė - Rutkauskienė	+370 646 70381	[email protected]
Tomas Stanulionis	+370 691 21018	tstanulionis@lb.lt
Karina Davidovič	+370 668 77107	[email protected]
Reda Stanytė	+370 691 17762	rstanyte@lb.lt
Mažena Kanusevič	+370 668 77233	[email protected]

• Reports on operational and security risk events and requirements for the outsourcing of operational functions

​Reporting of incidents, including technical issues related to the connection to the Notification Module of the Bank of Lithuania

Operational and IT Risk Division
Banking and Insurance Supervision Department
 

Darius Diečkus

+370 668 77030

ddieckus@lb.lt

Outsourcing of operational functions

Operational and IT Risk Division
Banking and Insurance Supervision Department

Darius Diečkus	+370 668 77030	ddieckus@lb.lt
Asta Gurčienė	+370 667 56791	[email protected]

Operational and security risk assessment report

Operational and IT Risk Division
Banking and Insurance Supervision Department

Vidas Žabinskas	+370 652 47045	vzabinskas@lb.lt
Olga Starkienė	+370 668 77076	ostarkiene@lb.lt

• Financial and activity reports 

Data and Collection Division
Data and Statistics Department

Lina Staniulytė

+370 668 77103

[email protected]

• Payment services supervision

Payments Market Supervision Division
Financial Services and Markets Supervision Department

Julija Krasnickienė	+370 658 21038	[email protected]
Ligita Nikitinė	+370 668 77052	[email protected]

• Completion of Statistical Reporting Form 0607

Monetary and Financial Statistics Department
Statistics Department
Economics and Financial Stability Service

Irena Kvedaravičienė

+370 653 31294

ikvedaraviciene@lb.lt

• Rights and obligations of payment service providers

Market Infrastructure Policy Division
Financial Stability Department

Tomas Karpavičius

+370 5 268 0806

[email protected]

• Participation in payment systems

Payment Systems Administration Division
Operations and Payments Department
Banking Service

Martynas Rajunčius

+370 5 2680 829

[email protected]

---

 For issues relating to financial advisor company activities

• Submission of supervisory reports

Investment Services and Undertakings Supervision Division
Financial Services and Markets Supervision Department

Jolita Skeberdienė

+370 668 77226

[email protected]

---

For issues relating to consumer credit provider, credit provider and peer-to-peer lending platform operator activities

• Licensing, acquisition of shares, fit and proper

Licensing Division
Banking and Insurance Supervision Department

Ramunė Viršilienė	+370 668 77093	[email protected]
Edvinas Linkus	+370 660 32 694	[email protected]
Almida Blaževičiūtė	+370 655 21 584	[email protected]

• Reporting on activities

Data and Collection Division
Data and Statistics Department

Marius Gurinas

+370 690 41409

[email protected]

• Loan Risk Database (LRDB)

Statistics Department
Economics and Financial Stability Service

Fax: +370 5 268 0144 Email: [email protected]

Svetlana Balčiūnienė +370 5 268 0418

Loreta Jasaitienė +370 5 268 0424

• Technical questions on submission of supervisory reports to i-APS

Information System Project Management Division
Information Technology Department
Organization Service

[email protected]

• Acquisition of digital signature certificate

Payment Systems Administration Division
Operations and Payments Department
Banking Service

Ramutė Žiogelienė

+370 5 268 0826

[email protected]

• Mortgage and consumer credit services supervision

Credit and Insurance Services Supervision Division
Financial Services and Markets Supervision Department

Dalia Karmazinienė

+370 668 77046

[email protected]

 

---

For issues relating to issuers' activities

• Issuers' information disclosure, preparation of securities prospectuses, tender offers and squeeze-out and sell-out questions

Capital Market Division
Financial Services and Markets Supervision Department

Aurelija Gasiūnienė

+370 668 77061

[email protected]

• Questions related to trading in financial instruments on the regulated market

Capital Market Division
Financial Services and Markets Supervision Department

Skirmantas Chadzevičius

+370 668 77085

[email protected]

 

[[#ex]]