Contacts

Vilnius cash office Žirmūnų g. 151, LT-09128 Vilnius [[#more_end]] For international callers: +370 525 12763 Toll-free information line for calls from Lithuania: +370 800 50 500 Call center working hours: Mon-Fri 7:00–22:00 Working hours:  Mon 8:30–18:00, Tue-Thurs 8:30–16:00, Fri 8:30–15:00 On the eve of holidays, working hours are one hour shorter.

Kaunas cash office Maironio g. 25, LT-44250 Kaunas [[#more_end]] For international callers: +370 525 12763 Toll-free information line for calls from Lithuania: +370 800 50 500 Call center working hours: Mon-Fri 7:00–22:00 Working hours: Mon-Wed 8:30–16:00, Thurs 8:30–18:00, Fri 8:30–15:00 On the eve of holidays, working hours are one hour shorter.

The cash offices in Vilnius and Kaunas provide the following services:

• Sell numismatic items
• Exchange litas into euro
• Exchange worn and damaged euro coins and banknotes
• Provide expert examination of euro and litas (the request form can be found here (29 KB download icon))
• Exchange euro banknotes and coins into circulation euro coins – no more than 5 rolls of one denomination per day per person
• Exchange euro banknotes and coins into commemorative euro coins with the Lithuanian national side – no more than 5 rolls of the same coins per day per person
• Exchange euro banknotes into larger or smaller denominations
• Exchange euro coins into banknotes:
• Exchange euro coins:
  • Euro coins are exchanged for persons who are entered in Lietuvos bankas’ register of cash office customers and have generated in their profile a service number (PIN code) using coin counting self-service machines;
  • A person may exchange coins free of charge within a calendar month, provided that the amount does not exceed €1,000. If this amount is exceeded, a 5% fee applies to the amount exceeding €1,000;
  • Funds are transferred to the bank account indicated by the customer on the same or following business day;
  • Up to 50 coins exchanged at the cash office can be disbursed in cash per person per business day (included in the €1,000 monthly limit);
  • For charity and support funds, religious communities, and centres, coins are exchanged without any restrictions on their number and free of charge.

Payment cards are accepted 

Money museum in Vilnius Totorių g. 2/8, LT-01121 Vilnius +370 659 22 966, +370 699 79 409 tl.bl@sujeizum Working hours: From 1 October to 30 June Tue-Fri 9:00-18:00 Sat 10:00-17:00 From 1 July to 30 September Tue-Fri 10:00-19:00 Sat 11:00-18:00

Money Museum exhibition in Kaunas Maironio g. 25, LT-44250 Kaunas +370 630 94 477   tl.bl@eneitiarpukr Working hours: Mon-Wed, Fri V 8:00-17:00 Thurs 9:00-18:00

Find the Money Museum on Facebook, Instagram, Youtube and TripAdvisor

Admission to the Money Museum and guided tours are free of charge!

Please register for guided tours and educational events ahead of time: www.pinigumuziejus.lt

	[email protected]
	Žalgirio g. 90, LT-09128 Vilnius

Notifications must be submitted in Lithuanian or English.

[[#ex]]

Contacts for international regulators

If you are an international regulator and have questions related to the supervisory activities of the Bank of Lithuania or the activities of the supervised financial market participants, contact the team at the Bank of Lithuania that works in the area that interests you.

[[#ex]]

Contacts for financial market participants

	+370 800 50 500 (toll-free information line for calls from Lithuania)*   +370 5 251 2763 (for international callers)*
	tl.bl@ofni or epristatymas.lt
	Žalgirio g. 90, Vilnius Correspondence Mon-Thurs 7:30-16:30  Fri 7:30-15:15 Lunch break: Mon-Fri 12:00-12:45 On the eve of holidays, working hours are one hour shorter. [[#more_end]] Totorių g. 4, Vilnius Correspondence Mon-Thurs 8:00-17:00 Fri 8:00-15:45 Lunch break: Mon-Fri 12:00-12:45 On the eve of holidays, working hours are one hour shorter. [[#more_end]]

You can also contact Lietuvos bankas’ employees responsible for your area of interest using the contact details listed below:

* Phone calls are recorded.
** If you wish to log in to the APS, iAPS, and REGATA Help Centre, please send the email addresses of the persons who need access and the name of the organisation they represent by email at tl.bl@noitcellocatad.
*** If you wish to log in to the LRDB Help Centre, please send the email addresses of the persons who need access and the name of the organisation they represent by email at tl.bl@bdrp.