All results 17
| Question | |
|---|---|
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Disputes between consumers and financial market participants
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| What is the difference between a dispute and a complaint? | |
| Is a consumer required to participate during the investigation of their dispute at the Bank of Lithuania? | |
| What disputes between consumers and financial market participants are examined by the Bank of Lithuania? | |
| What should I do if I am not satisfied with the decision of a bank, insurance company or another financial market participant, with whom I have concluded an agreement? | |
| What is the term for applying to the Bank of Lithuania for the settlement of the dispute, if I have received a negative (unsatisfactory) reply from a financial market participant? | |
| I would like to apply to the Bank of Lithuania regarding the settlement of a dispute with a financial market participant. What information and documents do I need to provide? | |
| To whom and at what address should I submit all the required documents? | |
| How does the Bank of Lithuania handle disputes? | |
| Should you pay for the examination of a dispute at the Bank of Lithuania? | |
| Where should I apply regarding the settlement of a dispute: to the court or to the Bank of Lithuania? | |
| In what cases can the Bank of Lithuania refuse to examine a dispute? | |
| Is the examination of disputes at the Bank of Lithuania public? | |
| How long does it take to examine a dispute between a consumer and a financial market participant at the Bank of Lithuania? | |
| What decisions are made by the Bank of Lithuania regarding the dispute between a consumer and a financial market participant? | |
| Can a complaint to the court be submitted regarding the decision of the Bank of Lithuania? | |
| What is an international consumer dispute? | |
| I have purchased a financial product or service from a financial market participant operating outside Lithuania. Where should I apply in the case of a dispute over the provided financial service? |
Last update: 30-04-2024